Shipping & Delivery

Each piece from Janela D’Alma is thoughtfully handmade using natural materials such as cotton, linen, and cork. Every order is carefully prepared with time, care, and intention.

Shipping is part of this process — we want your order to reach you as a true extension of our work.


Processing Time

All orders are prepared within 1 to 3 business days after payment confirmation.

Once your order is shipped, you will receive a tracking number by email, allowing you to follow your delivery in real time.


Shipping Rates & Delivery 

We offer shipping from Portugal to Europe, with rates calculated at checkout based on destination.

Portugal (Mainland)
 Shipping from €5.80

Azores & Madeira
 Shipping from €13.50

Spain (Mainland & Islands)
 Shipping from €7.40 to €13.50

Europe – Zone 2
 (Austria, Belgium, Czech Republic, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Slovenia and Slovakia)
 Shipping from €15.40

Europe – Zone 3
 (Denmark, Estonia, Finland, Latvia, Malta, Poland and Sweden)
 Shipping from €16.50


International Shipping (Other Destinations)

We currently ship to selected European countries.

If your country is not listed, please contact us before placing your order. We will be happy to provide the best available international shipping options.


Additional Information

  • All items are carefully packaged by hand to ensure safe delivery

  • Delivery times may vary depending on destination and seasonal demand

  • During peak periods (such as holidays), slight delays may occur

  • If you experience any issue with your order, our team is here to assist you